Shipping policy

Pure Lip Desire - Shipping Policy

Fast & Reliable Delivery

At purelipdesire.com, we strive to get your 24-Hour Ritual into your hands as quickly as possible. Below are the details of our shipping process:

1. Processing Times

  • All orders are processed within 1-3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

  • Standard Shipping: Estimated delivery within 7-15 business days (depending on your location).

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Free Shipping: We offer Free Standard Shipping on all orders over $[Inserir Valor, ex: 50].

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours. You can monitor your package directly on our website or via the carrier's portal.

4. Customs, Duties, and Taxes

Pure Lip Desire is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

If you receive your order damaged, please contact us immediately at contact@purelipdesire.com. Please save all packaging materials and damaged goods before filing a claim, and include photos of the damaged item for faster processing.

6. International Shipping Policy

We currently ship to [Inserir Países, ex: United States, Canada, and UK]. If your country is not listed at checkout, please contact our team to verify availability.